At Scato, we are committed to delivering your orders promptly and securely. This Shipping Policy outlines the details regarding our shipping process, delivery times, and other important information.
Once you place an order, we process it within 1-2 business days. You will receive a confirmation email with your order details and tracking information once your order has been shipped.
Shipping costs are calculated at checkout based on your location and the shipping method selected. We occasionally offer free shipping promotions—please check our website for current offers.
Once your order has shipped, we will provide you with a tracking number so you can monitor the status of your shipment.
Please ensure your shipping address is accurate and complete to avoid delays. We are not responsible for orders shipped to incorrect addresses provided by the customer.
For international shipments, customers are responsible for any customs fees, duties, or taxes imposed by the destination country.
If your package is lost or arrives damaged, please contact our support team within 7 days of delivery so we can assist you with a resolution.
If you have any questions or concerns about your shipment, feel free to reach out:
Email: scatoslipper@gmail.com